Contact Bay IPTV
Setup help, billing questions, channel requests or a problem mid-match — pick whichever channel suits you. Someone is on shift around the clock.
Live chat
The fastest route to a person. The chat bubble on every page is answered 24 hours a day, usually in under five minutes.
+212 665 179601
Best for trials, orders, reseller credits and sending a photo of a misbehaving screen.
contact@iptvservices.online
Ideal for billing questions and anything needing a written record.
Before you write
Many questions have instant answers: the FAQ covers devices and refunds, the setup guide walks through every device, and the pricing page lists every plan and screen combination.
What helps us help you
If something is broken, tell us the device, the app you are using and the exact channel involved. A photo of the screen usually turns a long exchange into a one-reply fix.
Response times
Live chat and WhatsApp are typically answered within five minutes, at any hour. Email replies arrive within a few hours. Trial requests, new orders and reseller credit top-ups are processed around the clock, weekends included.
If a match is starting and something is not working, say so in your first message. We prioritise anything time-critical and can usually move you to a working feed within a couple of minutes.
Not a Customer Yet?
Start with a free 24-hour trial — the team will walk you through setup on chat while you do it.